Every one of us must have heard of Amazon services and some of them have used it as well. As a famous online shopping website, Amazon never fails to provide discounted prices to their customers. At every festival, they launch a different type of sale on their website to gather huge traffic. Moreover, amazon customer service is known for its furious resolutions and trained support executives. They make sure to provide you a precise solution to every problem people face while shopping on Amazon. If you want to report a problem with Amazon, then you can contact them through call, email, or live chat. In this blog, we will discuss all these three methods in detail.

How do I report a problem with Amazon?

Amazon customer service follows the fastest grievance redressal techniques. No matter how complicated the case is, the Amazon executive always makes sure to provide a satisfactory resolution to the customers. So, if you are facing issues with your amazon pay balance, or delivery of a product, you can directly report a problem with amazon using the below steps.

Contact Amazon customer service on call: If you want to contact amazon to report a problem on call then you have to follow the below steps. Moreover, you can connect them either by calling on the helpline number or raising a call back request from the applicant. In case, you want to call then from your end then you have r to simply dial the toll-free number from your device. Moreover, to raise a call back request you have to follow a slightly lengthy procedure.

  • Open the amazon application and navigate to the “contact us” section.
  • After that, you have to choose an order or product against which you are facing an issue.
  • Select an issue from the pre-defined list and click on the “Continue” tab.
  • On the next page, you will get an option of the “call me” tab on the screen.
  • Once you click on this tab Amazon will ask you to enter a number on which you want a call back. Enter a number and click on the “call back” tab.

The amazon executive will call you in 5 minutes to discuss your issue in detail.

Contact Amazon customer service on chat:

Apart from the live call, amazon users can also contact amazon executives on a live chat. You can chat with them either from a mobile application or website.

  • For this, open the amazon application or website on your device.
  • Navigate to the “contact us” section.
  • In application, you will get this option by clicking on the horizontal lines showing on the top left corner of the home screen. Whereas if you are using a website then click on the profile picture showing on the top left corner of the screen. Then scroll down the page to go to the “contact us” option.
  • After that, you have to select a product and an issue to start the chat.
  • Moreover, you can also attach a screenshot in the chat in case if you are seeing some error.

Contact Amazon customer service on email:

Email seems to be the best option when it comes to a satisfactory resolution. Also, if you have not enough time to be on wait or to chat with the executives on messages. Email support service gives you the comfort of mentioning your issue all in a single email.

Further, if something gets left then the team will contact you from their own end to clear their doubts. The only drawback of contacting amazon to report a problem on email is that you will get a reply from amazon in 24-48 hours.